State Farm® Insurance Agent Cindy Asako Muta Kleinkopf

"I called the office on a long shot trying to track down a release of lein from a 2015 loan with a different agent, and Jordi went out of his way to research and provide me with the correct State Farm contact. After 5 years of trying to address this issue, Jordi has been the only one who has been able to point me in the right direction. I was subsequently able get this 5+ year issue resolved within an hour of his providing the information. I cannot express how grateful I am for his efforts and how impressed I was by his tenacity and consideration."

"Very thorough"

"The staff is always responsive regardless how great or small my insurance needs. I remain grateful for their help."

"Jordi has been extremely helpful by properly explaining to me how my car insurance coverages work. Not to mention, he was able to assist me in protecting me and my family by setting up our life insurance and addressing our needs if something were to happen. So grateful for him and Cindy’s team!!"

"Great customer service Jenny is a great person and a excellent customer service."

"I recently was involved in an auto accident. Cindy and her staff have been great. They have made the entire process very smooth. Jenny from the office was extremely helpful. She worked with me to answer all my questions, looked into all sorts of discounts, and made me feel very comfortable through the entire interaction."

"We had our first meeting with Cindy today and we highly recommend her. She answered all our insurance questions and suggested changes we could make with reasons for those changes."

"Annual Insurance coverage review with Cindy this morning. It's always reassuring to feel that the wisdom and insightfulness that Cindy brings to support her clients is based upon her knowledge, judgement, and years of experience. A++ agent."

"The team at State Farm have been so incredibly helpful! I had a nasty car accident, and they helped me through all the repairs, and made sure I was taken care of every step of the way. They've been great! Definitely recommend this team to anyone local to the area ☺️👍👍"

"Jenny was very professional. She made everything very say for me."

"Fui atendido po Jordi! Su atencion fue muy satisfactoria , tenia toda la informacion que yo necesitaba , me estuvo explicando con detalle las opciones a elejir , fue respetuoso y amable , cada pregunta que to tenia fue respondida y aclarada siertas dudas , exelente atencion!"

"I want to thank Jordi for helping me today .!!You made my day !! I am a longtime client and you all have been helpful with questions payments updates etc.. You all listen patiently and in a very kind understanding nature assist me in my needs for your assistance. Sincerely thank you all!"

"Good job explaining things. My only advice is to slow down… not so much information at once . Stop or pause more often to give client a chance to say something."

"I originally started with Mr. Damon Cart's State Farm office in Santa Cruz back in late 2010. When his office closed in early 2020, my account was transferred to Cindy Asako Muta Kleinkopf's office. Although I had moved to Turlock, CA, and considered switching to a more local agent, Cindy and her team’s exceptional customer service convinced me to stay. Even though I’m not local to her office, Cindy and her team have always made me feel like I’m right there with them through their outstanding customer care. They’re always responsive and make me feel valued as a client, regardless of the distance. I trust them so much that I recently added my newly licensed 16-year-old daughter to our policy, and they made sure she had the right coverage and applied any discounts available. A special thanks to Jordi & Cindy, who were huge helps in answering all my questions regarding add my daughter to my insurance. His support, along with Cindy and the rest of the team, is very much appreciated. I’ve now been with Cindy's State Farm office for over four years and feel well taken care of. I look forward to continuing my relationship with her office for many more years to come!"

"Jordi provided really excellent customer service, was patient, informative, and super pleasant to work with."

"My State Farm agent Jenny exceeded my expectations in every way. She was incredibly thorough in explaining all my policy options and helped me find the best coverage for my needs at a competitive price. Their responsiveness and professionalism made a potentially stressful process easy and hassle-free. I highly recommend them!"

"Jordi was great! The set up process for an auto policy was seamless"

"The customer service provided by Jordi and the rest of the staff is always prompt, polite, and in the BEST interest of the consumer. I appreciate how Jordi is always immediate to address my questions, concerns, and needs in managing my five car policy upon my request. It's like having a personal assistant at my fingertips! Professionalism and communication is always delivered at its best by this office. I highly recommend them for all your insurance needs."

"Very polite and effective. My wife and I have never met anyone like her! She's truly an expert at her service. Jordi, whom also, works there, was superb in his professionalism. When I miscommunicated so many things to him, he was kind and patient with me throughout! This office really swings it out of the park! 🏏⚾"

"Jordi is great! He took the time to explain everything about the policy and was very thro. Highly recommend speaking to him. When I didn't reach out to him he reached out to me and made sure that everything was taken care of."

"I am totally so pleased with my choice of company I made for my Auto Coverage. I was looking for one on one real person conversation to express my needs now and for future dates to come, I also found in State Farm the friendliness, caring, and respectful individuals I have ever dealt with in a very long time. Jody and I had an extensive conversation about my needs and the needs of my future coverages to come, he was so professional and kind and a great listener providing me all coverages provided by State Farm as we casually continued our conversation To whom it may concern, Jody is a great agent, someone you can trust and feel like you will get everything and more than you expected, in such a professional and kind way he informs you of things you probably never receive from those large corporation companies that see you as a number only. I feel that Jody made me feel like I mean something to them, I have a value to them not just a dollar sign. Thank You Jody for making my decision so easy and looking forward working with you in the years to come"

"Excellent service today! Knowledgeable, kind and thorough. Thanks!"

"Mariana provided amazing service and made me feel welcomed!"

"Was a pleasure working with Mariana. Super nice, answered all my questions, worked around my schedule. I would definitely recommend her 👌"

"Great customer service"